Job Description:

- Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible

- Prepare/stage POS hardware and software for deployment

- Maintain POS department equipment and tools

- Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues

- Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks
- Monitor system performance and troubleshooting issues

- Provide documentation as required

Qualifications and Skills

- Authorized to work in the U.S

- Valid Driver’s license

- Excellent communication skills

- Bi-lingual in English & Korean required

- POS/PC support related experience preferred

- Able to work off-site occasionally

- CompTIA A+ Certification a big plus

- Business travel may be required

- Able to lift up to 50 lbs. 

Please use the link below to submit the resume