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The Member Service Specialist is responsible for answering telephonic inquiries from current and potential members and providers regarding Medicare Advantage benefits, eligibility, enrollment, claims, referral, prior authorizations, appeals & grievances and other related concerns. Our Member Service Specialists ensure customer satisfaction by providing excellent customer service, displaying a desire to help and maintaining a professional demeanor. Member Service Specialists will be expected to maintain quality and performance standards. Must be bilingual in Korean and English. Able to work in our corporate office located in Orange, CA.

Number of positions: 2

The base hourly range for this full-time position is $20.00-$24.00

Please submit your resume to:
Email: adrienne.yi@astivahealth.com 

Provider Relations Coordinator (Korean speaking)
The Provider Relations Coordinator is responsible:
Routine visits to doctor office.
Resolve issues by phone calls and email.
Work closely with medical group to coordinate meetings and validate rosters.
No experience needed. Interested in healthcare field is preferred.
Must be fluent in English and Korean.
Able to work in our Corporate office located in Orange, CA.

Number of positions: 1

The base pay range for this full-time position is $23 - $30/hour

Please submit your resume to: