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Company Introduction

CTON Corporation, DBA Open Healthcare US, based in Southern California, is a leading diagnostic laboratory providing comprehensive testing services, ranging from routine to advanced molecular diagnostics. OHUS serves skilled nursing facilities (SNFs), physician offices, IVF centers, and other healthcare providers with a strong focus on quality, convenience, and rapid test results. Supported by Seegene Medical Foundation, one of South Korea's leading clinical labs, OHUS leverages cutting-edge technology, automation, and a dedicated team to deliver superior diagnostics.

Office Administrator – Bilingual English / Korean

Position Overview

Engages in routine office administration functions in laboratory administration, human resources, client service, and billing. The position requires good judgment, communication and interpersonal skills, office (Excel, Word, PowerPoint, Outlook) and associated insurance/laboratory system skills, attention to detail, and the ability to seek support from all available resources, inside and outside the company.

Office Location: Torrance, California

Key Responsibilities

• Managing day-to-day tasks relating to reporting and requests for information, and coordinating special projects as assigned.

• In accordance with established procedures, perform a variety of routine and non-routine administrative, clerical, Human Resources tasks and data collection tasks for the manager of officer

• Assist the Human Resources Director with onboarding, hiring documentation, and exit interviews, including all HR management tasks.

• Gather statistics and general data, employee information; review and combine this information into established reports for use internally

• May develop new reports or revise existing reports as directed. Such reports may be in spreadsheet or graphical formats or narrative-style word processing

• Perform various office or Human Resources administrative, clerical, data entry, and report writing tasks

• Manage international guests or colleagues with travel, hotel, and transportation as needed

• Prepare general correspondence and maintain general and employee files

• Receive direction from immediate supervisor in completing non-routine assignments

• Answer telephone, take and relay messages, screen callers and direct calls accordingly

• Maintain an organized workspace by keeping documents and office supplies properly stored

• Updates systems with correct information, assisting in collecting missing items by contacting clinics, and supporting audits by gathering needed data.

• Reconciling lab work by billing status and location, maintaining accurate logs, developing reports to ensure data accuracy, and escalating any trends or issues to management.

• Verifying the accuracy of lab accessioning, ensuring tests are ordered correctly, confirming insurance and codes, and resolving issues with lab paperwork to ensure it is complete and correctly submitted to the biller.

Qualifications

• Not required Human Resources experience but willingness to learn about Human Resources management. 

• Minimum of two to three years’ relevant corporate work experience preferred, but not required.

• Ability to learn and apply new concepts quickly.

• Proficient in Microsoft Office, specifically Excel

• Excellent written and verbal communication skills in English

• Strong time management skills; ability to communicate about and implement efficiencies; 

• Ability to work independently and balance multiple projects simultaneously. 

• Strong reconciliation and problem-solving skills. 

• Preferred to experience working at a medical institution (hospital/clinic/laboratory, etc.)

• Education: Preference given to Associate or Bachelor’s degree

• Language: Korean & English

Salary Range: $65,000 - $75,000

Lead Phlebotomist(채혈사) – Bilingual English / Korean

Position Overview

The Phlebotomist is responsible for creating an atmosphere of competency, trust, and confidence working with patients in draw station facilities operated for the laboratory; safely collecting samples following protocols in place including assurance of appropriate elements on written provider orders; and ensuring integrity / stability of specimen(s) returning to laboratory for testing. The Phlebotomist will paly a pivotal role in ensuring the smooth operation of our Patient Service Center. The ideal candidate should be highly organized, detail-oriented and committed to fostering a positive office culture.

Office Location: Korea-Town, Los Angeles

Key Responsibilities

• Managing office schedules, ensuring adequate coverage and efficient utilization of resoruces.

• In accordance with established procedures, perform a variety of routine and non-routine administrative, clerical tasks, and data collection tasks for the HQ office in Torrance.

• Perform various office administrative, clerical, data entry, and report writing tasks

• Responsible for assisting with every aspect of patients including but not limited to: blood draw, collecting urine sample, scheduling, confirmations, logistics, blood draw issues, follow up, etc.

• Respond immediately and resolve issues, questions and requests for clients.

• Collect and organize records, maintain paper or electronic charts and all patients/blood draw/program/patient’s’ information and data

• Record data in the patient's chart including visit documentation, medical questions, updates, follow up, etc.

• Complete calendar management: schedule appointments for patients and monitor the doctors schedule to ensure appointments are booked properly -- including scheduling, paperwork and confirmations

• Manage multiple patient/doctor’s office calls, questions, follow up, labs, etc

• Visit check in and out for all patients

• Serve as liaison between doctors, staff, outside facility and patients.

• Ensure visitor has the best experience possible from beginning to end, great follow up from their visits and get everything they need

• Performing blood draws following company specimen collection SOP. 

• Ensuring order of draw and tube selection meet requirements; verify patient and label specimen following company SOP.

• Establishing rapport with patients, explaining procedures, installing calm, putting patients at ease, and drawing sample(s). 

• Following all health and safety standards, which include required PPE and Hazardous Waste protocols.

• Ensuring integrity of specimen and stability, returning items to laboratory or courier following established protocol for accurate, timely results.

• Following company procedures ensuring all  written orders are complete and legible  prior to drawing patient(s).

Qualifications

• Not required office administrative experience but willingness to learn about office administrative management. 

• Minimum of two to three years’ as phlebotomist.

• State phlebotomy license must be maintained via continuous education and license renewed timely.

• Knowledge of infection control procedures, medical terminology, and Clinical Lab test names.

• Skill in reading and writing English to understand technical protocols/procedures and to write accurate patient data information.

• Demonstrated phlebotomy experience with adults and children in a doctor’s office or medical clinic setting.

• Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s.

• Ability to learn and apply new concepts quickly.

• Proficient in Microsoft Office, specifically Excel

• Excellent written and verbal communication skills in Korean

• Strong time management skills; ability to communicate about and implement efficiencies; 

• Ability to work independently and balance multiple projects simultaneously. 

• Strong reconciliation and problem-solving skills. 

• Preferred to experience working at a medical institution (hospital/clinic/laboratory, etc.)

• Education: Minimum High school diploma or general education degree (GED). Certified Phlebotomy Tech License. 

• Language: Korean & English

Salary Range: $21/hour to $28/hour

Mobile Phlebotomist(방문 채혈사) – Bilingual English / Korean

Position Overview

The Phlebotomist is responsible for creating an atmosphere of competency, trust, and confidence working with patients in draw station facilities operated for the laboratory; safely collecting samples following protocols in place including assurance of appropriate elements on written provider orders; and ensuring integrity / stability of specimen(s) returning to laboratory for testing. 

Office Location: Korea-Town, Los Angeles

Key Responsibilities

• Responsible for assisting with every aspect of patients including but not limited to: blood draw, collecting urine sample, scheduling, confirmations, logistics, blood draw issues, follow up, etc.

• Collect and organize records, maintain paper or electronic charts and all patients/blood draw/program/patient’s’ information and data

• Record data in the patient's chart including visit documentation, medical questions, updates, follow up, etc.

• Manage multiple patient/doctor’s office calls, questions, follow up, labs, etc

• Visit check in and out for all patients

• Serve as liaison between doctors, staff, outside facility and patients.

• Ensure visitor has the best experience possible from beginning to end, great follow up from their visits and get everything they need

• Performing blood draws following company specimen collection SOP. 

• Ensuring order of draw and tube selection meet requirements; verify patient and label specimen following company SOP.

• Establishing rapport with patients, explaining procedures, installing calm, putting patients at ease, and drawing sample(s). 

• Following all health and safety standards, which include required PPE and Hazardous Waste protocols.

• Ensuring integrity of specimen and stability, returning items to laboratory or courier following established protocol for accurate, timely results.

• Following company procedures ensuring all  written orders are complete and legible  prior to drawing patient(s).

Qualifications

• Minimum of two to three years’ as phlebotomist.

• State phlebotomy license must be maintained via continuous education and license renewed timely.

• Knowledge of infection control procedures, medical terminology, and Clinical Lab test names.

• Skill in reading and writing English to understand technical protocols/procedures and to write accurate patient data information.

• Demonstrated phlebotomy experience with adults and children in a doctor’s office or medical clinic setting.

• Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s.

• Ability to learn and apply new concepts quickly.

• Proficient in Microsoft Office, specifically Excel

• Excellent written and verbal communication skills in Korean

• Strong time management skills; ability to communicate about and implement efficiencies; 

• Ability to work independently and balance multiple projects simultaneously. 

• Strong reconciliation and problem-solving skills. 

• Preferred to experience working at a medical institution (hospital/clinic/laboratory, etc.)

• Education: Minimum High school diploma or general education degree (GED). Certified Phlebotomy Tech License. 

• Language: Korean & English

Salary Range: $21/hour to $27/hour

Associate Director/Senior Marketing Manager – DTC and B2B

Position Overview

We are seeking an experienced and versatile Marketing Manager to lead our marketing efforts across two key areas: our established clinical laboratory services (B2B) and our new B2C self-test kit product line. This dual-focused role will be responsible for developing and executing marketing strategies to grow our clinical laboratory business while simultaneously launching and expanding our direct-to-consumer (DTC) market presence. The ideal candidate will have a strong background in both B2B healthcare marketing and B2C consumer product marketing in healthcare or clinical laboratory setting.

Office Location: Torrance, California

Key Responsibilities

• Develop and implement comprehensive B2C marketing strategies for our self-test kit product line 

• Lead the go-to-market strategy for our upcoming sample container product

• Create and manage multi-channel marketing campaigns to drive awareness, consideration, and purchase of our self-test kits 

• Develop compelling content for various platforms, including website, social media, email marketing, and physical packaging 

• Analyze consumer data and campaign performance to optimize B2C marketing strategies and ROI

• Develop and execute marketing strategies and launches to promote our clinical laboratory services to healthcare providers, wellness centers, and hospitals 

• Drive company’s FDA regulatory initiatives including 510(k) submission for successful product launch

• Create targeted marketing campaigns to highlight our various testing services, including blood and urine tests 

• Produce high-quality marketing materials such as brochures, presentations, and case studies for our B2B audience 

• Collaborate with the sales team to generate qualified leads and support their efforts in securing contracts 

• Plan and coordinate participation in relevant industry trade shows and conferences

• Manage the overall marketing budget, allocating resources effectively between B2C and B2B initiatives 

• Conduct market research to identify trends, customer needs, and competitive positioning in both B2C and B2B markets 

• Ensure all marketing activities comply with healthcare regulations and guidelines, including HIPAA and FDA requirements 

• Collaborate with product development and regulatory teams to align marketing efforts with company-wide objectives 

• Monitor competitor activities in both the consumer and clinical laboratory markets 

• Manage relationships with external agencies and vendors for marketing support 

• Stay informed about healthcare industry trends and innovations to maintain our competitive edge

• Manage a team of marketing associates or agencies in Korean and US

Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field 

• Minimum of 7 years of marketing experience, with at least 3 years in healthcare and 2 years in B2C marketing; start-up experience preferred 

• Proven track record of successfully marketing both B2B healthcare services and B2C products 

• Strong understanding of digital marketing techniques, including social media marketing, SEO, and content marketing 

• Experience with healthcare industry marketing regulations and best practices 

• Excellent analytical skills with the ability to use data to drive marketing decisions 

• Outstanding communication and presentation skills 

• Ability to manage multiple projects and priorities in a fast-paced environment

Preferred:

o MBA or advanced degree in Marketing or Healthcare Administration 

o Experience marketing FDA-regulated products, 510(k) submission

o 3 years + of experience in a regulated environment, to include CLIA, FDA, CE and IVDR

o Familiarity with clinical laboratory services and diagnostic testing 

o Knowledge of HIPAA and other healthcare privacy regulations 

o Experience with CRM systems and marketing automation tools 

o Understanding of the regulatory landscape for both clinical laboratories and direct-to-consumer medical devices 

o Language: Fluent in Korean & English

Salary Range: $90,000 - $120,000

Contract Graphic Designer – Remote work position

Position Overview

We are seeking a talented and versatile Contract Graphic Designer to create visually compelling materials for our clinical laboratory services. This role will be responsible for designing a wide range of marketing collateral, including company brochures, various marketing materials, and all design elements for conference presentations and booth displays. The ideal candidate will have a strong portfolio demonstrating expertise in print and digital design, with the ability to translate complex scientific concepts into visually engaging content.

Key Responsibilities

• Design and produce high-quality company brochures that effectively communicate our clinical laboratory services and value proposition 

• Create a variety of marketing materials, including but not limited to flyers, posters, digital ads, social media graphics, and email templates 

• Develop comprehensive design packages for conference presentations, including PowerPoint templates, booth graphics, banners, and handouts 

• Ensure all designs adhere to and enhance our company's brand identity and guidelines 

• Collaborate with marketing and sales teams to understand project requirements and translate their ideas into visually appealing designs 

• Create infographics and data visualizations to simplify complex scientific and medical information 

• Design packaging concepts for our upcoming B2C self-test kit product line 

• Maintain organized files of all design assets and ensure they are easily accessible to relevant team members 

• Stay current with design trends and technologies, particularly those relevant to the healthcare and medical industries 

• Manage multiple projects simultaneously, meeting all deadlines with high-quality deliverables

Qualifications

• Bachelor's degree in Graphic Design, Visual Communications, or a related field 

• Minimum of 3 years of experience in graphic design, with a strong portfolio demonstrating a range of design capabilities 

• Proficiency in Adobe Creative Suite (particularly Illustrator, Photoshop, and InDesign) 

• Experience in designing for both print and digital media 

• Strong typography skills and attention to detail 

• Ability to work independently and manage time effectively to meet deadlines 

• Excellent communication skills and ability to present design concepts clearly 

• Basic understanding of printing processes and file preparation for various media

Preferred:

o Experience working with healthcare or scientific organizations 

o Familiarity with designing FDA-compliant marketing materials 

o Knowledge of accessibility standards in design 

o Experience with motion graphics and video editing 

o Proficiency in Microsoft PowerPoint for creating editable presentation templates 

o Understanding of UX/UI design principles for digital materials

o Language: Korean & English

Contract Details

• Flexible working hours with the ability to work remotely 

• Project-based compensation structure 

• Estimated workload: 20-30 hours per week, varying based on project needs

• Employee benefits are not eligible for the contract position

• Send your resumes with a link to your online portfolio showcasing relevant work

Benefits for All Positions Except Contractor

Medical, Life Insurance, 401(k) with employer match up to 5%, Paid Time Off, Holiday Pay

For those interested, please send your resume to:  

Attn: Human Resources Department

Email: newjobs@ohcus.com or mail to 3870 Del Amo Blvd #504, Torrance CA 90503

CTON Corporation, DBA Open Healthcare is an Equal Opportunity Employer and value diversity in our workplace.

Company Privacy Policy:  Privacy - OHUS (ohc.global)​