Coway USA Inc. is an equal employment/affirmative action employer and does not discriminate based on race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability marital status.

 Location: Los Angeles, CA

※ Email: resume@coway-usa.com

※ Please refer to the detailed job description as below.

Employment Status : Full Time (On-Site for all positions)

Location : Los Angeles, CA 

Work Hours : 09:00am – 06:00pm

Required : Bilingual (English & Korean)

Benefits :

• Paid Time Off and Paid Holidays

• Health / Dental / Vision / Life Insurance

• 401K

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Human Resources Specialist -Staff / Assistant Manager / Manager – 인사총무팀 담당자

Job Overview:

We are seeking a proactive and detail-oriented Human Resources Staff / Assistant Manager. 

This role involves developing and implementing programs to enhance employee relations, supporting staff, and ensuring compliance with employment laws and company policies. 

The ideal candidate will have strong leadership experience in Human Resources and a deep understanding of best practices in employee management.

Key Responsibilities:

• Develop and implement programs to foster positive employee relations and provide comprehensive support to all staff members.

• Analyze wage and salary reports to design competitive compensation plans.

• Collaborate with legal counsel to ensure all policies comply with federal and state laws.

• Review contracts and agreements for company offices, branches, and stores. 

• Oversee the new hire orientation process to ensure effective integration into the company culture.

• Advise management on resolving employee relations issues effectively and professionally.

• Assist documents for HR related audits. 

• Act as a liaison between the company and external legal/professional resources to maintain compliant employment policies.

• Manage employee onboarding, recruiting, and staffing processes.

• Administer compensation, benefits, and payroll processing.

• Lead reviews and updates of existing policies to reflect current best practices and legal standards.

• Manage company invoices and payments.

• All the other administrative related work. 

Qualifications:

• Bachelor’s degree or equivalent in Human Resources, Business, or Organization Development.

• Demonstrated progressive leadership experience in Human Resources roles.

• Specialized training in employment law, compensation, organizational planning/development, employee relations, safety, training, and preventive labor relations is preferred.

• Strong interpersonal, communication, and problem-solving skills.

• Ability to work collaboratively with legal advisors and management.

• Detail-oriented with excellent organizational and analytical skills.

Salary : $45K-75K Yearly

Logistics Planning 물류기획팀 – Assistant Manager

Key Responsibilities

• Monitor order fulfilment

• Expedite urgent orders

• Daily communication with sales and third party logistics providers

• Optimizing material flow throughout the plant site

• General administration filing, queries, claims, checking costs in accordance with departmental requirements

• Tracking progress and developing metrics on the process

• Developing presentation material for status meetings

• Contribute to the development of Coway operations software by organizing data, reporting and performing user acceptance testing

• Analyze all aspects of the program’s logistics to determine most cost-effective 

• Plan and implement material flow management systems to meet production requirements based on diminishing demand

Required Skills & Qualifications:

• Proficiency in Excel (advanced functions, data manipulation, pivot tables).

• Expertise in PowerPoint (creating professional presentations).

• Strong analytical thinking and problem-solving abilities.

• Excellent communication and teamwork skills.

Salary: $65K-67K Yearly

Operation Planning Staff / Assistant Manager – 운영기획팀

Job Description:

• The Operation Planning Team manages the company's vision and policies.

• Planning, education and training, and internal/external satisfaction surveys, evaluations, and analysis are included in their responsibilities.

• The planning department establishes long-term vision and annual policies to oversee enterprise-wide operations.

• The education department develops an annual education plan based on established policies and regularly provides training to employees.

• The Operation Planning Team systematically measures and analyzes customer satisfaction.

• They manage and monitor service quality.

Qualifications:

• Proficient in MS Office (Word, Excel, PowerPoint, etc.).

• Excellent verbal and written communication skills in both English and Korean.

• Passionate about project participation.

• Strong collaboration and unity skills.

• Strategic planning and analytical thinking skills.

Salary: 45K-75K Yearly

Claim Specialist - CS본부

Job Responsibilities 

• Handle customer complaints and claims related to Product Liability (PL)

• Analyze the causes of PL claims and establish corrective actions

• Analyze legal risks related to water purifiers and other products and develop response strategies

• Support litigation related to PL claims

• Ensure compliance with procedures related to PL operations across the service territories and take corrective actions

• Manage compliance with PL-related regulations

• Monitor legal requirements and regulatory changes

Qualifications 

• Preferred candidates with at least 3 years of experience in related fields

• Preferred candidates with experience in insurance claim processing

• Deep understanding of Product Liability law, risk management, and quality control

• Certification in product safety and legal risk management preferred

• Strong legal reasoning, analytical, and problem-solving skills

• Fluency in both Korean and English is required.

Salary: $80K-150K Yearly

Retail Sales Dept. Marketing Team - Cowaymega Marketing Assistant Manager

*This position is for Retail Business (Cowaymega : https://linktr.ee/cowaymega)

Job Overview

We are seeking a Marketing Manager to support the marketing lead and drive brand growth through social media, content creation, and PR initiatives. This role requires both strategic planning and hands-on execution, working closely with internal teams, external partners, and the headquarters to enhance brand visibility and engagement.

Key Responsibilities:

• Research and analyze market trends, audience insights, and campaign performance to optimize marketing strategies.

• Plan, execute, and oversee social media campaigns on Facebook, Instagram, and Reddit, ensuring alignment with brand objectives.

• Work closely with the internal teams to coordinate promotional schedules, ensuring timely execution of marketing campaigns.

• Plan and develop content in advance to support upcoming promotions, aligning with key sales events and marketing strategies.

• Collaborate with influencers and content creators to drive brand awareness and engagement, especially for new product launches.

• Manage and coordinate with PR agencies to develop and implement public relations, promotional, and media strategies.

• Review and analyze PR reports to strengthen the company’s public image and ensure positive media coverage.

• Communicate with the headquarters in Korea, providing periodic reports and aligning on marketing strategies.

• Prepare presentations and reports for internal and external stakeholders.

• Utilize design tools (e.g., Photoshop) for basic content creation and visual asset adjustments when needed.

Qualifications:

• 3–5 years of marketing experience, preferably in social media, content creation, or digital marketing.

• Proficiency in English and Korean (written and verbal) to communicate effectively with the top management.

• Strong knowledge of Facebook, Instagram, and Reddit, including trends and best practices.

• Proven ability to create engaging content tailored to these platforms.

• Experience working cross-functionally with internal teams to align promotional activities with marketing efforts.

• Strong organizational skills with the ability to manage multiple projects, meet deadlines, and plan content ahead of promotions.

• Experience preparing marketing reports and presentations for management.

• Experience working with influencers, PR agencies, and external partners is a plus.

Salary: $50K-75K Yearly

Retail Sales Dept. Sales Team – Cowaymega Sales Staff /  Assistant Manager

*This position is for Retail Business (Cowaymega : https://linktr.ee/cowaymega)

Job Overview:

• Weekly, monthly and quarterly sales forecast and supply planning  

• Promotion planning, execution and analysis. 

• Weekly meeting with Amazon Vendor manager 

• Big box retailer's sales performance and trend analysis

• Product line up strategy & product category management  

Qualifications:

• 1 - 5years experience (Working experience with Amazon vendor preferred) 

• Bachelor’s Degree or equivalent work experience preferred 

• Performance marketing (Paid media) with Amazon preferred 

• Strong verbal and written English communication skills required

• Intermediate knowledge in working with MS Office programs

• Must be legally authorized to work in the United States

• Relationship building with retailers

Salary: $45-70k