Position: Assistant Production / Operation Manager
Position Summary:
We are seeking a highly organized and detail-oriented Assistant Production/Operation Manager to support the end-to-end operations of flooring manufacturing, importing, and distribution. This role is key in coordinating production schedules, managing supplier and freight communications, monitoring inventory, and ensuring timely delivery of high-quality flooring products to our customers and partners.
Key Responsibilities:
Production Planning & Scheduling
• Coordinate with overseas and domestic suppliers to manage production timelines and updates.
• Track production progress from development through shipment and delivery.
• Collaborate with sales and operations teams to prioritize and align production schedules with demand forecasts.
Importing & Freight Operations
• Act as the primary point of contact with international freight forwarders and shipping companies.
• Coordinate container bookings, shipping schedules, and ensure accurate documentation (e.g., commercial invoices, packing lists, B/Ls).
• Monitor incoming shipments and work with customs brokers to ensure timely clearance and delivery.
• Resolve issues related to port delays, demurrage, documentation errors, or freight discrepancies.
Inventory & Logistics Coordination
• Maintain accurate inventory records for raw materials and finished goods.
• Collaborate with warehouse and logistics teams to manage inbound/outbound shipments and warehouse transfers.
• Support demand planning and stock replenishment to avoid shortages or overstock.
Vendor & Supplier Communication
• Maintain consistent communication with overseas factories and third-party suppliers.
• Follow up on open purchase orders, monitor production quality, and confirm ETAs.
• Address and resolve production or shipment-related issues with vendors.
Quality Control & Compliance
• Ensure all products meet required quality standards and specifications.
• Manage documentation related to compliance, testing, certifications, and technical data sheets.
Administrative & Reporting Support
• Update ERP systems and production tracking reports with accurate and current data.
• Prepare regular production status updates for internal teams including sales, customer service, and leadership.
• Contribute to process improvement initiatives aimed at increasing efficiency and cost-effectiveness.
Qualifications:
• Bachelor's degree in Supply Chain, Business Administration, or related field preferred.
• 2+ years of experience in production coordination, import operations, or supply chain management.
• Strong knowledge of international shipping processes, Incoterms, and working with freight forwarders/customs brokers.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Excel, Google Workspace, and ERP/production tracking systems.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
Computer Skills:
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• Familiarity with Google Workspace (Sheets, Docs, Gmail, Drive)
• Experience with ERP systems (e.g., NetSuite, SAP, Oracle, or similar platforms)
• Ability to analyze spreadsheets and generate reports to support decision-making
Preferred Skills:
• Experience in the flooring, home improvement, or building materials industry.
• Familiarity with SPC, LVP, hardwood, and laminate flooring production.
• Understanding of warehouse and distribution operations.
Job Type: Full-time
Pay: From $28.00 per hour
Expected hours: 40 per week
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Supplemental Pay:
• Bonus opportunities
Ability to Commute:
• Cerritos, CA 90703 (Required)
